Document Delivery & External Resources

Location:Garden Level, LLT Building
Hoda El Ridi
Contact: 2615-3701

Amal Khalil
Resource Sharing Coordinator
Contact: 2615-3175

Radwa Shehata
Associate, Doument Delivery
Contact: 2615-3698

The Document Delivery Department provides materials not held by the libraries to the AUC community to meet their needs for research material. The department provides delivery of journal articles and chapters in books from libraries and document suppliers on a national and international basis.

    Resources, Services, and Links

Document Supply Sources
Dissertations via Document Delivery
Benefits of AUC Membership in Research Libraries Group (RLG)
Frequently asked questions about document delivery (costs, turnaround time, etc.)
The American University in Cairo’s Document Delivery Policy to Other Institutions Abroad.

Request Documents

To request journal articles, book chapters (but not entire books!), and other documents through Document Delivery you have to create an ILLiad account:

See Link" Log on to ILLiad" on the Library homepage.

You will receive a confirmation email when the information is processed and your account has been created.

Before submitting a request, please check the Library's online catalog and E-Journal Portal to see if the article is available either in the library’s print periodicals collection or online.

If you already received a login account, use ILLiad (our document delivery web access) to submit your requests, check their status and retrieve received articles. Please make sure that the data entered is spelled correctly!

Frequently Asked Questions About Document Delivery

What is Document Delivery?

Document Delivery is a service by which AUC Library users can obtain materials that are not available in the Library.

Who may use this service?

This service is available to all AUC faculty, currently enrolled students, staff, alumni, and registered visitors. If you are not in one of the categories listed above and would like access to our collection, please contact your local library's Interlibrary Loan Office.

What may be obtained?

We do not borrow books that must be returned. We deal only with non-returnable materials such as photocopies of journal articles, or chapters in books and conference proceedings subject to copyright law. We can, however, usually get photocopies of entire theses though we may ask you to pay for those.

You can not order more than one article from the same issue and one chapter from a book unless we pay additional copyright fees.

A library may order only 5 articles from the last 5 years of a single journal title. Any more, and the library has to pay royalties.

Materials that the AUC Library owns ( including checked out books) will not be ordered unless they are lost or missing.

To acquire copies of materials from outside Egypt, the Library uses OCLC Worldat Union Catalog which is the largest and most comprehensive database of its kind. It includes more than 319 million bibliographic records and 2 billion holdings.


Document Delivery services are available at no charge to faculty, currently enrolled students, staff and alumni.

Charges for visitors are L.E. 100/article.

What is the turnaround time?

Normal turnaround time is within 1 week, often in as little as 2-3 days.

Requests that are difficult to fill may take more than 2 weeks.

Dissertations via Document Delivery

The full-text of most dissertations and theses from the U.S., Canada, Britain, and Europe are available online to AUC faculty, staff, and students at Proquest Dissertations and Theses. If the full-text is not available, library patrons can request a copy from ProQuest via Document Delivery using ILLliad. Turnaround time is usually 2-3 days. For Faculty and Students, the cost is LE 250.


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Benefits of AUC Membership in OCLC (Online Computer Library Center)

Founded in 1967, OCLC Online Computer Library Center is a nonprofit membership and research organization. Institutions around the world use OCLC services to locate, acquire, catalog, lend and preserve Library materials.
Being a member of OCLC helps link AUC closely with universities and other research institutions in the United States and elsewhere.
The AUC Library is also a member of SHARES RLG Program Group . The motivating force behind this service is access as a complement to ownership. SHARES Participants benefit from access to restricted, non-circulating and special collections materials in other SHARES member libraries.
Among the benefits of SHARES participation is onsite privileges. AUC faculty and students have onsite access to some of the major research libraries and institutions of the world as part of its SHARES membership. The SHARES onsite access privileges will permit AUC faculty, emeritus faculty and students to use the collections and services at other SHARES Libraries with the same degree of access accorded their peers at the host institution. However, onsite-access does not grant borrowing privileges.
Visits to a SHARES member library must be arranged in advance through the AUC Library SHARES representative. Please contact Hoda El Ridi at 2615-3701 or email in order to arrange a visit.

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The AUC Library has cooperative arrangements with the following organizations in Egypt:

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The American University in Cairo’s Document Delivery Policy to Other Institutions Abroad

Because of its unique history, location and faculty, the collection of the American University in Cairo Library is particularly strong in all aspects of Middle Eastern and Arab cultures.  It holds a large collection of Arabic books, periodicals and newspapers.  The Rare Books and Special Collections Library holds collections of Islamic and Middle Eastern art and architecture, notably the Creswell and Hassan Fathy Collections are exceptional.  For a more complete listing of AUC holdings, visit their Homepage.

The Document Delivery Department allows us to borrow materials from other institutions and lends materials to institutions worldwide. Regretfully the department cannot handle returnables due to the high cost of Courier/Fedex delivery or its alternatives ( the risk of losing items in the mail). We deal only with non-returnable's i.e. photocopies of journal articles and chapters in books subject to copyright law.
Individuals wishing to request materials from our collections must submit their request through their local library.

OCLC symbol: MEAUC
Library Name:  Libraries & Learning Technologies (LLT)

Library Type: Academic Library

Document Delivery & External Resources.
Head: Hoda El Ridi

Resource Sharing Coordinator: Amal Khalil
Library Web page:

Radwa Shehata
Associate, Doument Delivery

The American University in Cairo
New Cairo Campus
P.O Box 74, Road 90, Tagammu 5
New Cairo 11835, EGYPT
Tel: 20-2-2615-3701/ 202-2615-3175
Fax:202 2797 4903

Lending contacts:
Acceptable methods of request transmission: ILLiad/Odyssey, Ariel, email, fax and mail.

Group affiliations: SHRS, ILLD, AMCL, LVIS

SHARES Participant
International Lender: Yes
Reciprocal Lender: Yes

NOTE:  We do not deal with returnables.  We deal only with photocopies of journal articles or chapters in books subject to copyright law.


$10 for SHARES Participants
$20 for other institutions
Free for libraries participating in reciprocal agreements for photocopies.

Billing methods:
IFM within OCLC (preferred)
We accept IFLA vouchers

Delivering AUC Theses to Libraries abroad
After getting a written permission from the author, we send a copy of the thesis to the institution with an invoice attached.
Cost is $40

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