FAQ and Library Guides

How do I ...?

Guides and General FAQ's

Library Service Guides

General FAQ's

Borrow a laptop

AUC students and faculty can borrow laptops with their AUC ID card at the Circullation Desk on the Plaza level of Main Library. Laptops can only be used inside of the Main Library.

Borrowing Hours:

  • Sunday - Thursday 09:00a.m. - 06:00p.m.
  • Tuesday --------------09:00a.m. - 04:00p.m

back to top

Borrow and renew books

Using valid AUC ID card, books may be borrowed at 3 locations in the Main Library:

  • Circulation Desk located on plaza level
  • Self-Checkout units located on plaza level, first floor and 2nd floor of the Main Library

Self-Checkout units will issue a receipt that should be kept as a reminder of the due data.
If assistance is needed please do not hesitate to contact the Circulation staff.

Your are accountable for items borrowed on your ID so never let another person use your ID card or borrow items for another person.

Books can be renewed on or before the due date provided there is no hold on the book. Use one of the following locations or services to renew books:

back to top

Connect my laptop

Current AUC Student, Faculty and Staff can connect to the wireless network.

  1. Students should select the student wireless Network,
  2. Faculty and staff should select the faculty and staff wireless Network.
  3. Open a web browser and enter your AUC email and password as shown below:



On the screen below you will find 3 options, by clicking on Continue to this website (not recommeded) your laptop will be connected to AUC wireless network.



Find books in the Main Library

In general, books in the Main Library are shelved by Library of Congress call number in many different locations. Make note of the location before attempting to find an item.

For items with the location Main Library, those with call numbers beginning with A - HE are on the first floor and HF - Z are on the second floor.

Other locations that you may see in the online catalog include:

  • Ground Floor Periodicals - ground floor
  • Main Reference - plaza level, reference
  • Main Reference Cupboard - Reference Desk, first floor
  • Main RSRVE - Reserve Desk, plaza floor
  • SPCL - Rare Books and Special Collections Library
  • SRC - Social Research Center Library

back to top

Find something from the Lost and Found

The Lost and Found office is located at Gate4 (Pepsi Gate). If the item was lost in the Library, you may also check at the Information desk on the plaza floor of the Main Library.

back to top

Find the SRC Library

The Social Research Center Library is located at 106 Kasr el Aini St. on the 11th floor of the Cairo Center. Please see the SRC Library Web site for more information.


back to top

Make photocopies

Photocopy service is available on the first and ground floors of the library.

First floor Room 1040 from 08:30a.m. - 09:00p.m.

Ground floor Room G20 from 08:30a.m. - 09:00p.m.

back to top

Order documents that are not available at AUC Libraries

Journal articles, newspaper stories, and book chapters that are not available from the library can be ordered via the Document Delivery service.

back to top

Pay overdue fines

Currently enrolled students should go to the Circulation Desk in the Main Library and sign the Library Charge Notification form. The fine will then be added to your tuition fees.

All other patrons must go to the Circulation Desk and collect the Pay Order Form and then pay the fine at the Admin cashier's office (Sunday - Thursday, 9:00 am - 3:00 pm). The Receipt from this payment must be presented to the library Circulation Desk in order to clear your record.

back to top

Place a hold

If a book is checked out staff at the Circulation Desk can place a "hold" on the checked out item. When the item is available a notice will be sent to the patron via e-mail and the book will be held for pick-up for seven days at the Circulation Desk.

back to top

Print in the Main Library

To Print from the public computer terminals in the Main Library do the following:

  • Select print from the application that you are using
  • Type in a name for your print job (e.g. your name) in the PHAROS window
  • Note: you will receive no confirmation of your print job
  • Make a note of your computer number, located on the top left hand side of your computer monitor (e.g. PAL ###)
  • Pick up and pay for your print out at the PRINT STATION on the plaza floor
  • From library databases: make sure you follow the instructions for printing within the database itself

To Print from personal laptop


back to top

Recommend books for the library to purchase

Please send any book request via e-mail to the Collection Development department at Book Request Form

back to top

Report a missing book

To report a missing book in the MAIN LIBRARY, please fill out a Search form at the Circulation Desk on the plaza floor. To report a missing book from the MAIN REFERENCE location, please fill out a Search form at the Reference Desk on the plaza floor.

back to top

Scan Photos /documents

There is a scanner available to all library patrons on the plaza floor of the LLT building.

back to top