Article/Chapter Delivery

Document delivery service delivers electronic copies of articles and/or book chapters from the AUC collections and/or requests electronic copies of journal articles and/or book chapters from international libraries on the users’ behalf.

This service is guided by the Document Delivery Policy and is provided to AUC faculty, currently enrolled undergraduate and graduate students, staff, as well as alumni, registered external users and overseas researchers.

Document delivery requests are initiated via the Tipasa interlibrary loan system.

Instructions for using Tipasa

• From My Library Account, use the Tipasa interlibrary loan system to submit your requests, check their status and retrieve received articles.
• You need to ensure that all required data and citations are filled in correctly to avoid any delay in receiving the requested item.
• For instructions on how to use the new platform, check this quick video guide.

Tipasa - Logon

Eligible Items

• Non-returnable materials such as photocopies of journal articles, chapters in books and/or conference proceedings, within the limits of applicable copyright laws.

Ineligible Items

• Returnable/s or loans, which are books that need to be returned to the originating library after it’s used.
• Articles are located electronically through the library databases.
• Items in poor or fragile condition.
• Articles or book chapters over 50 pages in length or more than 10% of the journal or book.
• Materials requested for or placed on course reserve.

Turnaround Time

• The normal turnaround time is one week, but requests can often be filled within two or three days.

Charges

• For AUC faculty, currently enrolled students and staff, this service is free of charge.
• For alumni, as well as registered external users and overseas researchers, charges are EGP 400 per article.

Copyright Guidance

• Users can order one article from the same journal issue and one chapter from a book.
• The library may only order five articles from the last five years of a single journal in one calendar year.
• The copyright law of the United States (title 17, United States Code) governs the making of photocopies or other reproductions of copyrighted material.
• For further information, refer to the LLT Policy on Copyright Compliance.