Updated guidelines, valid for the Fall Semester 2020
For the full guidelines, click here.
The AUC Library will be open with new protocols in Fall 2020 and, in line with University regulations to apply social distancing measures, will be applying the following guidelines and measures: General Guidelines The library will be opening the plaza level only for those granted access to campus. All users entering the library must wear a face mask. The library’s physical collections will be restricted to library staff for the purpose of book retrieval only. The library will be offering an express service area, including borrowing books that will be retrieved beforehand (requests must be sent at least one working day in advance to email@example.com and await confirmation.) The express service area will also include scanners, as well as self-checkout machines. An online reservation system (like that of the group study rooms booking) will be in place and will be mandatory to access any study spaces on the plaza level. Study spaces will be available through booking online via the library website, and users can book up to a maximum of two hours.
Help Desk and Research
Help The library help desk will be staffed and available to provide in-person support to those in the library, with new plexiglass shields installed at the Help Desk and Circulation Desk. Virtual services and support will continue to be offered to support all those not granted access to campus. For research support or questions of any kind, please either contact the library through the 24/7 “Ask Us” chat service on the library website or by email at firstname.lastname@example.org. Document delivery requests can be made for articles and individual book chapters not currently held by the AUC Library. Please note that delivery times may vary and are subject to a variety of factors during this period.
For those granted access to campus, books can be returned at the front entrance of the library. An additional drop-off blue box is available at the Pepsi Entrance for those not granted access to campus.
Main Library Inquiries
- General inquiries, research questions and appointments: email@example.com
- Borrowing and reserves: firstname.lastname@example.org
- Database access: eResources@aucegypt.edu
- External users: email@example.com
The Rare Books and Special Collections Library (RBSCL)
The Rare Books and Special Collections Library (RBSCL) will make every effort possible to assist faculty and students requiring access to the University’s research materials. Any member of the community requiring such assistance must first arrange for an interview with a librarian by contacting Walaa Temraz.
In addition, the RBSCL subject librarians/curators are available for remote consultations via email, and students or faculty with research inquiries are asked to contact them as follows:
- General inquiries: Walaa Temraz
- Egyptology: Amr Kamel
- Islamic art and architecture, maps, historical magazines and Egyptian Gardens Project: Eman Morgan
- Regional architecture: Balsam Saleh
- Photography and cinema collections: Ola Seif
- Archival collections and University archives: Stephen Urgola, Nada Yassen
- Records management: Aisha Abu Bakr
Coronavirus (COVID-19) Updates
The library is committed to protecting the health and well-being of its staff and all members of the AUC community. In an effort to curb the spread of the novel COVID-19 virus, the library will be scaling back its operations while still ensuring that essential services and support are available remotely and virtually.
We strongly advise members of the community to keep checking this page and social media pages for updated information.
Effective Sunday, April 12, and until further notice, the entire library building will be closed to the public.
For research inquiries, students are encouraged to use our 24/7 Chat Service (on the AUC Library Website).
AUC faculty and students may also contact the subject librarian for their department. A list of subject librarians can be found on the research page of this site.
Borrowing, Returns, and Library Fines
The library kindly requests that all borrowers hold on to their checked-out books and not return them until further notice. Users may return checked-out materials when the situation returns to normal. The library will waive all fines incurred during this time.
Due to the closure of the campus, and the library building, the library will not be circulating print material on reserve.
However, the library may be able to provide scanned copies of materials needed for teaching. In order to do so, provide a list of those reserve materials to firstname.lastname@example.org (for main library requests) or email@example.com (for rare books requests).
Note that scanning is subject to technical and copyright restrictions. Faculty are advised to identify alternatives within our e-Book or online journal collections, before requesting this service.
Online Materials and Tools
The AUC Libraries has a wealth of digital materials available for its users, including databases, electronic journals, e-books, and streaming video. These resources can be accessed by eligible users off-campus. See the collections page for more information.
Be reminded that almost all of our databases are accessible remotely. For inquiries or problems, contact firstname.lastname@example.org and our expert team will respond and attend to your issue as soon as possible.
In addition, keep in mind that many resources are available via the Egyptian Knowledge Bank (registration required, but free of charge).
IMPORTANT NOTE: Virtually all schools and universities worldwide have moved to online education. This means that many online resources are receiving far more usage, thereby putting a strain on internet infrastructure. This slows access and, in some cases,
may cause a failure of platforms. Report persistent access problems to us at the email above.
The AUC Libraries will continue to provide document delivery service, to the extent possible within the circumstances. Note that there will be no possibility of scanning print journals from our collection. Since other universities globally have drastically reduced their operations, it may take longer to fill requests. The document delivery is only available to current members of the AUC community. For inquiries, contact email@example.com.
Library Photocopy and Printing Services
The library will not be providing photocopy services as of Sunday, March 22, until further notice.
External users, alumni and visitors will not be admitted until further notice. Accordingly, visitors who have registered as of March 7, 2020, will be allowed to either freeze their membership for later use or be fully refunded. For further inquiries, email firstname.lastname@example.org.
Students and faculty can message the library their inquiries and requests online:
Rare Books and Special Collections Library
Users are encouraged as a first step to visit the library website and subject guides that offer access online to many of our collections including the Digital Collections Library and Digital Archival Research Repository (DAR).
RBSCL subject librarians/curators with expertise in specific areas are available for remote consultations via email:
General Inquiries: Walaa Temraz
Egyptology: Amr Kamel
Islamic Art and Architecture, Maps, Historical Magazines and Egyptian Gardens Project: Eman Morgan
Regional Architecture: Balsam Saleh
Photography and Cinema Collections: Ola Seif
Records Management: Aisha Abu Bakr
RBSCL Twitter: https://twitter.com/auc_rbscl