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Fall Semester 2020: Updated Guidelines

For the full guidelines, click here.

For more information, refer to our frequently asked questions.

Library Services

The AUC Library will be open with new protocols in Fall 2020 and, in line with University regulations to apply social distancing measures, will be applying the following guidelines and measures: General Guidelines The library will be opening the plaza level only for those granted access to campus. All users entering the library must wear a face mask. The library’s physical collections will be restricted to library staff for the purpose of book retrieval only. The library will be offering an express service area, including borrowing books that will be retrieved beforehand (requests must be sent at least one working day in advance to circadmin@aucegypt.edu and await confirmation.) The express service area will also include scanners, as well as self-checkout machines. An online reservation system (like that of the group study rooms booking) will be in place and will be mandatory to access any study spaces on the plaza level. Study spaces will be available through booking online via the library website, and users can book up to a maximum of two hours.

Study Space Booking

Library users will have access to the plaza level only. Seating, computer workstations, and graduate study rooms must be booked in advance using the online booking system. The maximum capacity of the plaza level has been set at 67 persons. When the plaza level is at full capacity no other users will be admitted to the building. All spaces will be sanitized regularly.

Help Desk and Research

Help The library help desk will be staffed and available to provide in-person support to those in the library, with new plexiglass shields installed at the Help Desk and Circulation Desk. Virtual services and support will continue to be offered to support all those not granted access to campus. For research support or questions of any kind, please either contact the library through the 24/7 “Ask Us” chat service on the library website or by email at library@aucegypt.edu. Document delivery requests can be made for articles and individual book chapters not currently held by the AUC Library. Please note that delivery times may vary and are subject to a variety of factors during this period.

Checkouts

Users who have access to campus may request books and media from the main stacks by filling the online form, and wait for a confirmation email. IMPORTANT: Please indicate that you have access to campus, so that you can collect your books from the circulation desk in the Library building.

Users who do not have access to campus will still be able to borrow books. Please fill the  online form, and wait for a confirmation email. IMPORTANT: Please indicate that you do not have access to campus, so that your books are sent to Pepsi Gate. Books can be collected at Pepsi Gate on the Thursday of each week, between 11 am and 3 pm and from 5 pm to 7 pm.

Returns

For those granted access to campus, books can be returned at the front entrance of the library. An additional drop-off blue box is available at the Pepsi Entrance for those not granted access to campus.

Main Library Inquiries

The Rare Books and Special Collections Library (RBSCL)

The Rare Books and Special Collections Library (RBSCL) will make every effort possible to assist faculty and students requiring access to the University’s research materials. Any member of the community requiring such assistance must first arrange for an interview with a librarian by contacting Walaa Temraz.

In addition, the RBSCL subject librarians/curators are available for remote consultations via email, and students or faculty with research inquiries are asked to contact them as follows:

  • General inquiries: Walaa Temraz
  • Egyptology: Amr Kamel
  • Islamic art and architecture, maps, historical magazines and Egyptian Gardens Project: Eman Morgan
  • Regional architecture: Balsam Saleh
  • Photography and cinema collections: Ola Seif
  • Archival collections and University archives: Stephen Urgola, Nada Yassen
  • Records management: Aisha Abu Bakr

Coronavirus (COVID-19) Updates

The library is committed to protecting the health and well-being of its staff and all members of the AUC community. In an effort to curb the spread of the novel COVID-19 virus, the library will be scaling back its operations while still ensuring that essential services and support are available remotely and virtually. 

We strongly advise members of the community to keep checking this page and social media pages for updated information.

Effective Sunday, April 12, and until further notice, the entire library building will be closed to the public. 

For research inquiries, students are encouraged to use our 24/7 Chat Service (on the AUC Library Website). 

AUC faculty and students may also contact the subject librarian for their department. A list of subject librarians can be found on the research page of this site.

The library kindly requests that all borrowers hold on to their checked-out books and not return them until further notice. Users may return checked-out materials when the situation returns to normal. The library will waive all fines incurred during this time.

Due to the closure of the campus, and the library building, the library will not be circulating print material on reserve. 

However, the library may be able to provide scanned copies of materials needed for teaching. In order to do so, provide a list of those reserve materials to circadmin@aucegypt.edu (for main library requests) or rbscl-ref@aucegypt.edu (for rare books requests). 

Note that scanning is subject to technical and copyright restrictions. Faculty are advised to identify alternatives within our e-Book or online journal collections, before requesting this service.

The AUC Libraries has a wealth of digital materials available for its users, including databases, electronic journals, e-books, and streaming video. These resources can be accessed by eligible users off-campus. See the collections page for more information. 

Be reminded that almost all of our databases are accessible remotely. For inquiries or problems, contact eresources@aucegypt.edu and our expert team will respond and attend to your issue as soon as possible.

In addition, keep in mind that many resources are available via the Egyptian Knowledge Bank (registration required, but free of charge).

IMPORTANT NOTE: Virtually all schools and universities worldwide have moved to online education. This means that many online resources are receiving far more usage, thereby putting a strain on internet infrastructure. This slows access and, in some cases,
may cause a failure of platforms. Report persistent access problems to us at the email above.

The AUC Libraries will continue to provide document delivery service, to the extent possible within the circumstances. Note that there will be no possibility of scanning print journals from our collection. Since other universities globally have drastically reduced their operations, it may take longer to fill requests. The document delivery is only available to current members of the AUC community. For inquiries, contact docdel@aucegypt.edu.

The library will not be providing photocopy services as of Sunday, March 22, until further notice.

External users, alumni and visitors will not be admitted until further notice. Accordingly, visitors who have registered as of March 7, 2020, will be allowed to either freeze their membership for later use or be fully refunded. For further inquiries, email externalsrv@aucegypt.edu.

Students and faculty can message the library their inquiries and requests online:

Facebook: https://www.facebook.com/AUCLibrary/

Instagram: https://www.instagram.com/aucmainlibrary/

Twitter: https://twitter.com/AUC_Library

Email: library@aucegypt.edu

Users are encouraged as a first step to visit the library website and subject guides that offer access online to many of our collections including the Rare Books and Special Collections Digital Library and Digital Archive and Research Repository (AUC DAR).

RBSCL subject librarians/curators with expertise in specific areas are available for remote consultations via email:

General Inquiries: Walaa Temraz

Egyptology: Amr Kamel

Islamic Art and Architecture, Maps, Historical Magazines and Egyptian Gardens Project: Eman Morgan

Regional Architecture: Balsam Saleh

Photography and Cinema Collections: Ola Seif

Archival Collections and University Archives: Stephen UrgolaNada Yassen

Records Management: Aisha Abu Bakr

Facebook: https://www.facebook.com/AUCRareBooksandSpecialCollectionsLibrary

RBSCL Twitter: https://twitter.com/auc_rbscl